FAQ
Mods questions
Licences, server IPs, versions, refunds and support for DayzHUB Mods.
What happens if the licence is missing or wrong?
A licensed mod stops your server when there is no valid licence for that server IP, and the server log says why. Add the IP under My mods and start again. Being unable to reach our website is a different case: a server that was already confirmed keeps running (the check is retried every hour, for up to 12 hours), and a server that was never confirmed gets a 10-minute start window.
What is a server licence?
Every paid mod has its own licence for each server IP (any port). In My mods you add your server's public IP, generate the file and put it in $profile:DayzHUB\Licenses\. If the licence is not valid, the mod stops your server and shows a message naming the mod; Ticket only pauses its own feature.
Can I change my server IP?
Yes. Change it under My mods; you can change it again 7 days after the last change, and the old IP keeps working for 48 hours.
How do I buy a mod?
Paid mods are not on sale yet. Follow the DayzHUB Discord for the release. When they are, you will buy once under My mods and generate a licence for each server IP.
Which DayZ versions are supported?
The supported DayZ versions are named on each mod page when it is released. Updates are included for the whole major version; fix patches are always free.
Can I get a refund?
Yes, under our refund policy (see the Terms). A refunded purchase no longer covers a server IP.
Where do I get help?
Ask in the DayzHUB Discord or write to [email protected] with your Discord name and the mod.
How licences, updates and refunds work
- One licence per mod and per server IP (any port), for the life of that IP. You generate it in My mods and put the .lic file in $profile:DayzHUB\Licenses\.
- More servers: add an extra IP seat for that mod at half its price.
- Change IP or regenerate: up to 2 times per mod in 30 days. A new file replaces the old one.
- Test server: one free test IP for every mod you own. It works only on the IP you register.
- Updates are included for the whole major version. A new major version is an upgrade at 50% of the price. Fix patches are always free.
- Refunds: within 7 days if the licence was never activated; a refund removes the licence.
- Ticket is not sold on its own. If its licence is not valid, only the ticket feature pauses and your server keeps running.
- Every other mod: if the licence is not valid, the server shows a message naming the mod and stops after a short delay. A refusal is repeated once after 60 seconds before it counts.
- If our website cannot be reached, servers that were already confirmed keep running for up to 12 hours. A server that was never confirmed gets a 10-minute start window.
- Free with any licensed mod: DayzHUB Core and the Link Server.
- modsrules.r11
- modsrules.r12