FeaturesPremium 1
Tickets
Professional support panels for your community
Ticket panels create private channels on demand. Members click once, a private thread opens, your staff respond — and every conversation is transcribed and archived automatically.
tickets
DayZ HubAPP
SurvivorJoe
🎫 Your ticket has been created — check your channels.
How it works
Up and running in minutes
- 01
Post the panel
Send a ticket button embed to any channel from your dashboard.
- 02
Member clicks
A private channel opens instantly — visible only to the member and staff.
- 03
Staff respond
Claim, reply, use quick responses for common issues.
- 04
Close and archive
Channel closed cleanly. Full transcript saved for audit.
Live preview
See it in Discord
Exactly what Premium 1 unlocks — as it appears in your server.
Premium 1€2.99 / mo
Also included in Premium 2 & Premium 3
ticket-support
DayZ HubAPP
DayZ HubAPP
Hey @SurvivorJoe, thanks for opening a ticket! A team member will be with you shortly.
- Ticket button panel
- Private channel per ticket
- Staff close
- Transcript log channel
- Bot replies in your server's language (14 languages)
- Customer history on open
- Multiple categories
- Role-gated buttons
- Blocked role list per button
- Support-hours scheduling per button
- Auto-reply on open
- Quick responses
- Shop link button
- Donations button
- Member close toggle
- Max active per user
- Full transcripts
- Reopen closed tickets from the dashboard
- Transfer claimed tickets
- SLA breach alerts
- Merge duplicate tickets
- Staff-only discussion thread in each ticket
- Staff roles per ticket type
Plans
What you get
Every tier includes what's listed. Upgrade anytime — your settings carry over.
€2.99/ mo
🎁 Premium 1 includes a 7-day free trial (the Donation Shop and Free Mods unlock when you subscribe)
- Ticket button panel
- Private channel per ticket
- Staff close
- Transcript log channel
- Bot replies in your server's language (14 languages)
- Customer history on open
- Multiple categories
- Role-gated buttons
- Blocked role list per button
- Support-hours scheduling per button
- Auto-reply on open
- Quick responses
- Shop link button
- Donations button
- Member close toggle
- Max active per user
- Full transcripts
- Reopen closed tickets from the dashboard
- Transfer claimed tickets
- SLA breach alerts
- Merge duplicate tickets
- Staff-only discussion thread in each ticket
- Staff roles per ticket type
€4.99/ mo
- Everything in P1, included
- Ticket button panel
- Private channel per ticket
- Staff close
- Transcript log channel
- Bot replies in your server's language (14 languages)
- Customer history on open
- Multiple categories
- Role-gated buttons
- Blocked role list per button
- Support-hours scheduling per button
- Auto-reply on open
- Quick responses
- Shop link button
- Donations button
- Member close toggle
- Max active per user
- Full transcripts
- Reopen closed tickets from the dashboard
- Transfer claimed tickets
- SLA breach alerts
- Merge duplicate tickets
- Staff-only discussion thread in each ticket
- Staff roles per ticket type
€6.99/ mo
- Everything in P1, included
- Ticket button panel
- Private channel per ticket
- Staff close
- Transcript log channel
- Bot replies in your server's language (14 languages)
- Customer history on open
- Multiple categories
- Role-gated buttons
- Blocked role list per button
- Support-hours scheduling per button
- Auto-reply on open
- Quick responses
- Shop link button
- Donations button
- Member close toggle
- Max active per user
- Full transcripts
- Reopen closed tickets from the dashboard
- Transfer claimed tickets
- SLA breach alerts
- Merge duplicate tickets
- Staff-only discussion thread in each ticket
- Staff roles per ticket type
🎫 Tickets
Professional support panels for your community
Add DayZ Hub to your server on Premium 1, and upgrade when you're ready for more.